The makers of Kryptonite U-Locks have replied to my email concerning their tubular lock design and how it can be opened with a Bic pen. I asked if they have any intention of replacing the locks that current customers already own. This was their reponse:
Thank you for contacting Kryptonite. We understand your concerns regarding tubular cylinders used in some Kryptonite locks. The tubular cylinder, a standard industry-wide design, has been successfully used for more than 30 years in our products and other security applications without significant issues. Over the past couple of weeks the internet has fueled information on lock picking methods which we have never seen in the past. Any product with a tubular cylinder could be susceptible to this type of theft.In 2000, Kryptonite introduced the disc-style cylinder in its premier line of products, the New York series. In 2002, Kryptonite began development of a new disc cylinder system for both its Evolution and KryptoLok product lines, which currently use the tubular cylinder design. These products are scheduled to be introduced in the next few weeks.
If you haven’t done so, please log on to our website and register for the Lock Exchange Program. More information will be e-mailed to you once you register.
Customer Service Rep.
Kryptonite
437 Turnpike Street
Canton, MA 02021
Phone: 800-729-5625
Fax: 781-821-4777
